A story that began in a body shop
The solution was imagined in 2020 at Carrosserie CDA by Marc and Franck Giordanengo, who were confronted every day
with the realities of the automotive aftersales industry.
Through handling repair cases and interacting with customers, one observation became clear: the existing tools no longer met the expectations of modern workshops.
The challenges facing the automotive aftersales industry
• Difficulty tracking repair cases accurately, with heavy reliance on paper and memory-based management
• Many back-and-forth exchanges, with challenges in communicating and sharing information with all stakeholders
• Processes that are still poorly digitalized, with a customer relationship that remains largely phone-based
• A fragmented software offering, lagging behind other sectors (Doctolib, Deliveroo, Uber…)




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